My SLU account

When can I activate my account??

As a new student at SLU, you can only activate your account when you have been admitted to a program or course and have been transferred to Ladok. You can therefore activate your student account no earlier than the last week of July for the fall semester and the last week of December for the spring semester.

If you have made a late application, it will be processed based on the application date and it may then vary when admission can be made.

How to activate your account

To access your student account at SLU  you need to be admitted to a course.

You can read the instructions for activating your account or go directly to the page where you can activate your user account.

Before you activate your account, you should read through the regulations that apply to the use of IT resources and accept them by checking the box on the webpage.

If you have problems with this, contact IT support. Bring ID documents and admission letter when visiting on site.

Help! I have forgotten my password!

If you have forgotten your password you can reset it at the IT portal.

I want to change my password

Go to the ID portal and follow the instructions when you click Change Password.

Another way to change your password is to press Ctrl+Alt+Del when logged in, which will bring up a menu that includes a choice for changing your password.

When you are in your webmail, you can also click on Settings, i.e. the small gear wheel at the top right of the website, and there select the option Change password.

You can also visit the Servicedesk reception at the place where you study. You need to bring some form of ID document and you will receive help with changing your password.

Remember that some of SLU's systems require you to write write ad\ before your username when you log in. If you have problems when trying to log in - try both with and without ad\ before the username..

How long do I have access to my student account? 

The student account is deactivated two years after your last registered course has been completed.

Your home directory in SLU's file storage system is deleted one year after graduation. A good advice is, if you have data saved there that you want to have access to after your degree, you should save it on your own data storage media.

If you do not graduate, your data will be deleted after one year has passed without study results being registered in Ladok.

Licenses for software and storage in Onedrive expire six months after your last course has been completed.

Additions after account deactivation

If you need to make additions after your account is deactivated, the following applies:

• Write a re-exam – Contact the department where the course is given and they will register you for the re-exam in Ladok. Your student account will then be activated automatically.
• Submit a thesis – The responsible department can re-register you for the course. Your student account will then be activated automatically.
• Make major additions - The responsible department can re-register you for the course. Your student account will then be automatically activated

Single submissions in Canvas after account deactivation

If you need to make single submissions in Canvas, there are several options:

• The course coordinator can register the assignment for you in Canvas.
• The department can re-register you for the course. You will then receive a real SLU account and can complete the assignment.
• The department can contact Servicedesk, which can create a separate login for you in Canvas. You can then only log in to Canvas and will not be able to access other systems.