Canvas is being temporarily shut down following the attack

The shutdown will remain in place until Monday, 11 May at 12.00. After that, a new decision will be made. University support services are working intensively to manage the incident and keep operations running.

Information about the incident is being updated continuously on the staff web and the student web.

FAQ

Why have you made this decision?

We made this decision for security reasons.

How has SLU been affected?

It has been confirmed that personal data linked to SLU’s Canvas users may have been exposed to the attacker. The investigation is still ongoing, and the full extent is not yet known.

What measures have you taken to make sure teaching can continue?

SLU’s incident response team, together with other affected parties, is working to restore and secure functionality. 

How long will this continue?

We do not know yet. Work on analysis, security and recovery is ongoing, and we are monitoring developments continuously.

Data has been leaked from the university – could sensitive information have been leaked?

It is too early to say. The investigation is still ongoing.

How many people are affected?

The exact extent and impact are still being investigated, and we are continuing to identify which systems and functions are affected. No one with protected personal data has been affected by the incident.

What happens next?

SLU continues to work intensively on incident response, security measures and follow-up together with other affected parties and external experts. We have also reported the personal data breach to the Swedish Authority for Privacy Protection (IMY) and the Swedish Civil Defence and Resilience Agency (MCF). At the same time, we are keeping students and staff informed and advising everyone to be extra alert to suspicious emails or login requests.

What can I do myself?

As always, students and staff are encouraged to stay alert to phishing attempts and fraud. Be cautious if you are contacted unexpectedly, for example, by email or text message. Do not click on unknown links or share information with senders you do not know.

Read more about digital security: Your own digital security - Krisinformation.se

MCF's information about phishing and malicious software: Phishing and malware

Who can I contact if I have questions?

For questions about data protection, contact dataskydd@slu.se

For questions about the incident, please contact canvas@slu.se

I need access to Canvas – what should I do?

The system is temporarily shut down. If this affects your studies or your work, please contact your teacher or your line manager.

How do I contact my Course leader?

If you are a student and need to get in touch with your course leader, you can search for your course in the course search. Each course page contains contact details for the course coordinator, course administrator, and examiner.